Step Into the Future: Systems Analyst Job Openings at Oracle Cloud in Hyderabad
Looking to elevate your tech career? Oracle Cloud is hiring for Systems Analyst role in Hyderabad, offering a unique opportunity to work one of the most established names in enterprise technology. If you have a passion for problem-solving, technical support, and customer success, this could be the perfect fit.
Read on to find out everything about the position, required skills, responsibilities, and how to apply.
Job Overview – Systems Analyst at Oracle Cloud
| Company Name: | Oracle Cloud |
| Role: | Systems Analyst |
| Location: | Hyderabad, India |
| Work Mode: | On-site |
| Last Date to Apply: | Apply ASAP |
| Application Link: | Click Here to Apply |
What you’ll Be Doing – Key Responsibilities
As a Systems Analyst at Oracle Cloud, you’ll play a critical role in the post-sales support ecosystems. Your job is to ensure customer satisfaction by resolving issues, providing technical support, and maintaining internal service quality.
Core Responsibilities:
- Respond to customer queries via phone, email, and support requests.
- Troubleshoot technical issues related to Oracle services.
- Document support activities, resolution, and best practices.
- Collaborate with other IT teams and escalate unresolved issues.
- Work in a 24/7 support environment, including night and weekend shifts.
- Maintaining strong relationship with both customer and internal teams.
- Track and meet Service Level Agreements (SLAs).
Required Skills & Experience
To qualify for this role, Oracle Cloud experts a mix of technical know-how and soft skills. Here’s what they’re looking for:
- Solid understanding of cloud computing concepts.
- Proficiency in Oracle Database, SQL scripts, and UNIX/Linux environments.
- Strong customer services skills with a client-focused mindset.
- Ability to multitask and handle multiple support issues efficiently.
- Great documentation and organization skills.
- Familiarity with IT service desk processes and KPIs.
- Excellent spoken and written English communication.
- Self-driven, eager to learn, and dependable team player.
- Knowledge of Junior DBA tasks is a bonus.
A Day in the life of a Systems Analyst at Oracle
Working as a Systems Analyst at Oraacle Cloud means you’ll be on the frontlines of technical support and customer success. Here’s what a typical day might look like:
- Morning: Review tickets and prioritize urgent issues.
- Midday: Join team standups, work on escalations, document fixes.
- Afternoon: Assist Oracle employees with internal tech queries.
- Night: Rotate into global support queues (depending on shift).
Every day presents new challenges – and new opportunities to grow.
Why Join Oracle Cloud?
Oracle is a global leader in database management and enterprise solutions. Working here means:
- Being part of a World-class support team.
- Gaining experience with cutting-edge cloud technologies.
- Enjoying career development, mentoring, and internal mobility.
- Working in a collaborative, high-performance culture.
- Access to Oracle’s global resources and tools.
How to Apply for Systems Analyst Jobs at Oracle Cloud
Click here : Apply Now
Frequently Asked Questions (FAQ)
1. What does a Systems Analyst do at Oracle Cloud?
You’ll be responsible for troubleshooting, customer support, and maintaining service quality for Oracle Cloud’s post-sales services.
2. Is this a remote position?
No. This is a full-time on-site position based in Hyderabad.
3. What qualifications are required?
No specific degree is mentioned, but experience with Oracle DB, SQL, cloud platforms, and Linux/Unix systems is essential.
4. What are the working hours like?
The role requires 24/7 availability, including weekends and night shifts on a rotational basis.
5. If prior customer support experience mandatory?
Yes. Strong customer service and communication skills are a core part of the job.
6. Will I be working with international clients?
Yes, you’ll support Oracle’s global customer base, often across time zones.
7. What’s the team structure like?
You’ll be working in a collaborative support environment alongside analyst, engineers, and product experts.
Final Thoughts – Secure Your Spot at Oracle Cloud
If you’re organized, tech-savvy, and ready to dive into a fast-paced support environment, this Systems Analyst Job Opening at Oracle Cloud in Hyderabad could be the perfect fit. You’ll be at the intersection of technology, service, and career growth.
Don’t miss your chance–apply today and join a company that’s shaping the future of cloud computing.
