If you’re searching for Process Associate Insurance Claims jobs in Gurugram, Genpact offers an exciting opportunity to work in a dynamic, tech-driven environment where innovation meets customer excellence. This role is ideal for detail-oriented professionals who thrive in fast-paced settings, enjoy solving real-world challenges, and want to grow their career in a company that value agility, collaboration, and cutting-edge technology.
Overview Table – Process Associate Insurance Claims jobs in Gurugram:
| Date Live | 09/08/2025 |
| Business Area | Operations |
| Specialization | Insurance Claims Processing |
| Location | Gurugram, Haryana, India |
| Contract Type | Full-time |
| Education | Any Non-Technical Graduate (B.Com/BBA/BA/B.Sc) |
| Experience | Freshers Eligible |
| Work Mode | On-site |
| Reference Code | INS029002 |
About Genpact – Process Associate Insurance Claims Jobs in Gurugram:
Genpact (NYSE: G) is a global leader in professional services and technology solutions, helping business transform through AI, automation, and data-driven insights. With 140,000+ employees worldwide, Genpact partners with leading brands to deliver faster and better results.
Learn more at Genpact Official Website – or explore related opportunities in our Genpact Careers Portal.
Role Overview – Process Associate Insurance Claims jobs in Gurugram:
In this role, you will handle insurance claim verification, resolution, and customer queries while ensuring accuracy and timely delivery. Strong communication, analytical skills, and adaptability are essential. An understanding of Agile/Scrum methodologies will help you manage workloads efficiently, collaborate effectively with colleagues, and deliver consistent results.
Key Responsibilities – Process Associate Insurance Claims jobs in Gurugram:
- Claims Handling – Review, verify, and process insurance claims with accuracy and attention to detail.
- Customer Interaction – Resolve client queries and provide timely updates.
- Workload Management – Process varying volumes of claims without compromising quality.
- Team Collaboration – Apply Agile principles for quick, efficient results.
- Problem Solving – Address discrepancies and negotiate resolutions.
- Adaptability – Work effectively in 24*7 shifts.
Skills & Qualifications – Process Associate Insurance Claims jobs in Gurugram:
Minimum Requirements:
- Bachelor’s degree in non-technical streams.
- Fresh graduates welcome.
Preferred Skills:
- MS Excel & MS Access proficiency.
- Strong English communication skills.
- Prior insurance claims experience is an advantage.
- Familiarity with Agile/Scrum workflows.
Why Agile/Scrum Methodologies Matter in Process Associate Insurance Claims Jobs ?
Although this is a Process Associate position, applying Agile and Scrum concepts can greatly enhance efficiently. For example:
- Daily stand-up can help team members quickly align on claim priorities.
- sprint planning can ensure claim processing targets are realistic and achievable.
- Retrospectives allow continuous improvement of workflows, reducing repetitive errors.
In this insurance claims domain, agility ensures times, fewer delays, and improved customer satisfaction.
Why Join Genpact?
Working at Genpact offers more than just a paycheck – it’s about building a career in a company that values curiosity, innovation, and personal growth.
- Work at the forefront of AI and automation – Experience cutting-edge technology that’s transforming industries.
- Career progression – Clear growth paths, continuous training, and mentorship.
- Impactful projects – Contribute to real-world problem-solving for global clients.
- Diverse workplace – Join a team of 140,000+ professionals from different cultures and backgrounds.
- Inclusive values – Integrity, respect, and collaboration form the foundation of Genpact’s work culture.
For more career options, check Genpact Career Page.
Work Environment & Culture – Process Associate Insurance Claims jobs in Gurugram
- Fast-Paced – No two days are the same; challenges and solutions evolve daily.
- Supportive Teams – You’ll have guidance and collaboration at every step.
- Flexibility – Adaptable work approaches and 24*7 shifts ensure coverage across time zones.
- Learning Opportunities – Access to courses, mentorship, and professional certifications.
How to Apply for Process Associate Insurance Claims jobs in Gurugram?
- Interested candidates can apply here: Apply Now
FAQs – Process Associate Insurance Claims Jobs:
Q1. What does a Process Associate – Insurance Claims do?
A Process Associate handles insurance claims verification, processing, and resolution while ensuring accuracy, compliance, and timely delivery.
Q2. Is Agile/Scrum experience mandatory for this role?
Not mandatory, but familiarity helps improve team coordination, workflow efficiency, and adaptability.
Q3. Can freshers apply for this position?
Yes. Fresh graduates from non-technical streams are encouraged to apply.
Q4. What are the working hours?
This role operates in a 24*7 shift environment, which may involve rotational shifts.
Q5. Does Genpact provide training for new hires?
Yes. Genpact offers onboarding and continuous learning opportunities to help you succeed in your role.
Q6. Is prior insurance industry experience required?
It’s not required but can be an added advantage.
Q7. What soft skills are important for success in this role?
Strong communication, problem-solving, adaptability, and attention to detail are essential.
Conclusion:
The Process Associate Insurance Claims jobs at Genpact in Gurugram offer the perfect blend of operational responsibility and opportunities for growth. Whether you’re a fresher looking to start your career or a professional seeking a change, this role provides a platform to learn, adapt, and excel in a global, Agile-driven organization.
Apply today to be part of a future-focused company that empowers its employees to drive change and deliver results.
