Are you ready to kick-start your career with a global technology leader? Graduate Trainee Customer Success positions at Calix in Bangalore offer an incredible opportunity for fresh graduates to gain real-world experience in customer support, cloud computing, and networking. This role is designed for motivated graduates from the class of 2024/2025 who are eager to learn, grow, and work in a collaborative environment.
Table of Contents
Job Overview: Graduate Trainee Customer Success at Calix
| Job Title | Graduate Trainee, Customer Success |
| Company | Calix |
| Location | Bangalore, India (Hybrid – 20 days onsite per quarter) |
| Job Type | Full-time |
| Application Deadline | September 25, 2025 |
| Job ID | R-10368 |
| Target Graduates | Class of 2024/2025 (B.E./B.Tech in IT, CS, ECE, or related) |
| Application Link | Click here to apply |
About Calix
Calix is a global leader in cloud and software platforms, providing advanced solutions that help communication service providers simplify operations, innovate rapidly, and enhance subscriber experiences. The company’s ecosystem combines cloud platforms, systems, and managed services, enabling teams worldwide to deliver top-tier performance and efficiency.
For fresh graduates, Calix represents not just a workplace but a launchpad to build careers in cloud technology, customer success, and support engineering.
Key Responsibilities – Graduate Trainee Customer Success
- Assist in troubleshooting Calix access and cloud platform issues.
- Collaborate with senior engineers to analyze and resolve customer cases.
- Document technical issues and solutions for future reference.
- Communicate effectively with customers to gather information and provide timely updates.
- Participate in training programs to strengthen both technical and professional skills.
- Work closely with cross-functional teams to ensure seamless customer support.
Technical & Professional Skills Required
- Education: Bachelor’s degree in Engineering (B.E./B.Tech – IT, CS, ECE, or related).
- Networking Knowledge: Basic to intermediate understanding of IP, routing, switching.
- Cloud Skills: Familiarity with cloud computing concepts and Linux environments.
- Problem-Solving: Ability to think critically and analyze issues effectively.
- Communication: Clear and concise written and verbal communication.
- Team Spirit: Strong collaboration and relationship-building skills.
- Learning Attitude: Eagerness to explore cloud-based technology and connected devices.
How to Apply?
Applying for the Graduate Trainee Customer Success jobs in Bangalore at Calix is quick and simple.
Click here to apply: Graduate Trainee Customer Success Calix 2025
Frequently Asked Questions (FAQ)
Q1. What is the role of a Graduate Trainee in Customer Success at Calix?
The role involves providing technical support for Calix’s access and cloud platforms, assisting senior engineers, and helping customers resolve issues efficiently.
Q2. Who is eligible to apply for this position?
Fresh graduates from the class of 2024/2025 with a B.E./B.Tech in IT, Computer Science, Electronics & Communication, or related fields are eligible.
Q3. Is this role remote or office-based?
It follows a flexible hybrid model. You only need to work from the Bangalore office for 20 days per quarter.
Q4. What technical knowledge should applicants have?
Applicants should have a basic to intermediate understanding of networking, cloud computing, and Linux systems. Strong problem-solving and communication skills are also essential.
Q5. What are the career prospects after this program?
Successful candidates may transition into full-time roles at Calix, with opportunities to specialize in customer success, cloud engineering, or networking.
Q6. What kind of training will I receive?
Calix provides mentorship and structured training programs to strengthen both technical and soft skills, ensuring you are industry-ready.
Q7. When is the last date to apply?
The deadline for applications is September 25, 2025.
Conclusion
If you’re a passionate graduate looking to start your career in customer success and cloud technologies, this is the perfect opportunity. Calix not only provides training and mentorship but also offers the chance to work with global teams on advanced networking and cloud platforms.
Don’t miss out on building your career with a company that values innovation, collaboration, and growth.
Visit Freshersdice.com to explore the latest job openings across India.
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