Customer Service Representative Jobs in Pune & Bangalore 2025 – Best Hybrid Career Opportunity | Freshersdice

If you are searching for Customer Service Representative jobs in Pune or Bangalore, here’s your chance to join Mouser Electronics, a global leader in electronic components distribution. This hybrid role allows you to contribute to a high-performing customer service team while enjoying work-life balance.

Job Overview – Customer Service Representative Job (Hybrid)

Why Choose Customer Service Representative Job at Mouser?

A Customer Service Representative job at Mouser isn’t just about answering calls or handling queries. It’s about delivering excellence, building trust, and ensuring customer satisfaction. Mouser is known for its customer-centric culture, global presence, and innovation in the electronics distribution industry.

Here’s why you should consider applying:

• Global Exposure – Work with a company that operates in 28+ offices worldwide and conducts business in 23 languages.
• Career Growth – Mouser provides structured training and a Professional Progression Plan for all service representatives.
• Hybrid Flexibility – Opportunity to work from both office and home, ensuring balance.
• Cutting-Edge Systems – Work with advanced warehouse and management systems supporting 24/7 operations.

Key Responsibilities of a Customer Service Representative Job

In this role, you’ll provide end-to-end support to customers while ensuring a seamless experience. The primary responsibilities include:

1. Handling customer requests such as orders, returns, quotes, and product information.
2. Determining client needs and providing tailored solutions.
3. Ensuring timely follow-ups to guarantee ongoing customer satisfaction.
4. Generating repeat business through service initiatives and promotional offers.
5. Managing requests with a sense of urgency while maintaining quality standards.
6. Offering delivery dates and price quotes within defined timelines.
7. Assisting international clients by managing multiple currencies and requirements.
8. Providing chat support and local language assistance whenever needed.
9. Maintaining records and ensuring compliance with company standards.

Skills and Qualifications Required

To excel in Customer Service Representative jobs in Pune and Bangalore, candidates should possess the following:

1. Education: Bachelor’s Degree (mandatory).
2. Communication Skills: Strong verbal and written communication in English and local language.
3. Customer Handling: Ability to build trust and resolve issues professionally.
4. Time Management: Efficient planning and multitasking to meet productivity goals.
5. Tech Savvy: Comfortable working with advanced systems for order processing.
6. Problem Solving: Quick thinking to provide effective solutions in dynamic situations.

How to Apply for Customer Service Representative Job ?

Applying is simple! If you’re ready to kickstart your career with Mouser Electronics, click the link below:

• Click here: Apply Now for Customer Service Representative Jobs

Frequently Asked Questions (FAQs) – Customer Service Representative Job

Q1. What does a Customer Service Representative do at Mouser?
A CSR manages customer queries, processes orders, provides quotes, ensures delivery timelines, and delivers exceptional customer service.

Q2. Do I need prior experience to apply?
While experience is preferred, Mouser provides structured training and progression plans for new hires.

Q3. What is the shift timing for this role?
The job follows a day shift schedule from 9:00 AM – 6:00 PM (Hybrid work model).

Q4. Are there opportunities for career growth?
Yes! Employees can progress from CSR I to CSR II and higher roles through performance-based promotions.

Q5. What skills are most important for this role?
Strong communication, time management, problem-solving ability, and customer service orientation are essential.

Q6. Does Mouser support international clients?
Yes. You’ll work with multiple currencies, languages, and global customers.

Q7. Where can I apply for this position?
You can apply directly through Mouser’s career portal:

Conclusion

If you’re passionate about customer engagement and problem-solving, Customer Service Representative jobs in Pune and Bangalore at Mouser Electronics are a perfect fit. With global exposure, hybrid flexibility, and structured career growth, this opportunity ensures both professional development and personal satisfaction.

Don’t wait – Apply Now for Customer Service Representative Jobs and take the next step toward your dream career!