Trainee Global IT Support Job At Konecranes - Kickstart Your IT Career In Pune

If you are looking for an exciting opportunity to launch your career in the world of IT, the Trainee Global IT Technical job at Konecranes might be exactly what you need. This role gives fresh graduates and early-career professionals a chance to work with cutting – edge IT Systems in Global Company while developing valuable technical and interpersonal skills.

Overview of Trinee Global IT Technical Support Role at Konecranes

Job Title	Trainee – Global IT Technical Support Company Konecranes
Location	Pune, India (SP Infocity office)
Job Type	Full-Time, Fixed-Term, Hybrid
Department	IT – Global IT Technical Support
Reference Code	60026925
Application Deadline	19 September (Apply early – interviews ongoing)
Apply Now	Click Here to Apply

Why Choose Konecranes For Your IT Career?

Konecranes is a global leader in material handling solutions, with operations in over 50 countries and a workforce of 16,000+ professionals. What sets Konecranes apart is its strong investment in technology and IT-driven business solutions.

Joining the Global IT Technical Support trainee program means:

Gaining hands-on experience with advanced IT systems and tools.
Working in a diverse, international IT environment.
Being part of a company that emphasizes innovation, sustainability, and continuous learning
Trainee Global IT Support Job at Konecranes – Kickstart Your IT Career in Pune· Post

Key Responsibilities of a Trainee Global IT Support Trainee

As a trainee, you won’t just be observing—you’ll be directly involved in keeping IT systems running smoothly across the organization. Your responsibilities include:

Ticket Management : Handling and classifying IT service requests using the IT ticketing system
Incident Escalation : Evaluating severity and escalating cases to L2/L3 teams when needed.
Policy Compliance: Following IT processes and organizational standards in daily support activities.
Project Support: Assisting in IT project tasks assigned by the team.
User Testing Assistance : Supporting users acceptance testing for new systems or updates.
ISO Standards Awareness : Understanding ISO 14001 and 45001 standards in IT operations.

What Konecranes for in a Trainee Candidate

Konecranes is open to candidates with 0-1 year of IT experience, making this role ideal for freshers. Here’s what will make you stand out:

Technical Skills

Basic Knowledge of Windows enviroments.

Familiarity with networks, operating systems, and enterprise applications.
Exposure to iOS, Android, and Windows mobile operating systems.
Understanding of SCCM (System Center Configuration Manager) is a plus.
A Bachelor’s degree in Computer Science, Information Technology, or related fields.

General Skills

Strong communication and interpersonal abilities.
A positive, customer-service-oriented approach.
Quick learner with the ability to share knowledge within the team.
Flexibility to work in a 24/7 support environment.
ITIL framework knowledge is an added advantage.

Benefits of Joining Konecranes IT Trainee Program

Choosing Konecranes for your first IT job comes with multiple advantages:

Exposure to Global IT Delivery : Work with colleagues and system spanning more than 50 countries.

Skill Development: Hands-on training in latest IT technologies (software and hardware).
Work-Life Balance: A culture that respects your personal and professional life.
Dynamic Work Environment: Innovative, diverse, and supportive workplace culture
Competitive Salary Package: Rewarding pay for trainees.
Career Growth Opportunities: Access to continuous learning and career progression pathways.

About Konecranes as a Global Employer

Founded in 1910, Konecranes has grown into a trusted global brand in the material handling industry. Beyond cranes and lifting equipment, the company places a high value on technology, digitalization, and IT innovation.

With a presence in over 5. countries sand a diverse workforce of 16,000+ professionals, Konecranes thrives on collaboration, inclusivity, and adaptability. Its IT division ensures smooth operations across global business units, making it a crucial backbone of the organization.

How to Apply for Trainee Global IT Technical Support at Konecranes

If you are excited about starting your career with a global company and building your IT expertise, don’t miss this chance.

Apply for The: Trainee Global IT Technical Support Job at Konecranes

Applications are accepted until 19 September, but since interviews will be conducted continuously ,it’s best to apply early.

For queries, you can reach out to Kanchan Mahajan (Global TA Specialist) via email: kanchan.mahajan@konecranes.com

Frequently Asked Question (FAQ) about the Trainee Global IT Technical Support Role

Q1. Who can apply for Konecranes IT Trainee program?

Fresh graduates or professionals with up to 1 year of IT experience, preferably with a degree in Computer Science or Information Technology.

Q2. What kind of shifts should I expect?

This is a 24×7 support role, so candidates must be flexible with rotational shifts.

Q3. Do I need to know SCCM or ITIL before applying?

Not mandatory, but familiarity with SCCM and ITIL will give you an advantage.

Q4. Will Konecranes provide training?

Yes. The program includes training in IT support processes, tools, and technologies.

Q5. Is this a permanent role?

This is a fixed-term trainee program, but high-performing candidates often find long-term opportunities within the company.

Q6. Can I apply if I’m from a non-IT background?

You need a Bachelor’s in IT, Computer Science, or a related field to be eligible.

Q7. What makes Konecranes different from other IT employers?

Its global exposure, strong innovation culture, and focus on employee well-being set it apart from traditional IT support companies.

Conclusion

The Trainee Global IT Technical Support job at Konecranes in Pune is more than just an entry-level role—it’s a gateway to a global IT career. With exposure to international teams, advanced systems, and continuous learning, this program is ideal for anyone eager to grow in the IT field.

If you want to start your journey with a company that values innovation, diversity, and personal growth—apply now and secure your place at Konecranes.

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