American Express Analyst – Data Analytics Job in Gurugram: Skills, Role, and Career Growth Opportunities

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If you’re looking for a high-impact role in data analytics with one of the world’s most trusted financial brands, the American Express Analyst – Data Analytics position in Gurugram, Haryana could be your next big step. This role offers the chance to work in a global, dynamic environment where your analytical skills directly contribute to business growth, risk management, and customer experience.

American Express has been a pioneer in financial services for over 175 years, building its reputation on innovation, customer trust, and strong ethical values. As part of Team Amex, you won’t just have a job—you’ll join a culture of collaboration, inclusivity, and continuous learning.

The Analyst – Data Analytics position sits within the International Card Services Centre of Excellence (ICS COE), a hub for strategic insights and data-driven solutions that support markets across 27+ countries. You’ll collaborate closely with marketing, sales, and product teams to create actionable analytics for customer targeting, acquisition, and lending strategies.

In this role, you’ll take on a blend of strategic, technical, and collaborative tasks that ensure data analytics drives measurable results. Here’s what your day-to-day could look like:

• Develop Targeting Frameworks
  Create and refine targeting models for internal acquisitions and lending programs, including cross-sell strategies, loans, and payment plan solutions. These frameworks will directly influence campaign performance across consumer and commercial sectors.
• Campaign Performance Measurement
  Establish test-and-control structures for marketing campaigns, ensuring accurate measurement of effectiveness. Design performance monitoring tools to help marketers fine-tune strategies for better ROI.
• Deep-Dive Strategic Analysis
  Conduct in-depth evaluations of marketing outcomes to identify ways to improve targeting, channel selection, offers, and content. Provide insights that can be implemented across international markets for stronger results.
• Analytics Roadmap Execution
  Lead the implementation of the analytics agenda—troubleshooting challenges, spotting opportunities, defining success metrics, and driving automation to streamline analytical processes.
• Compliance and Risk Management
  Ensure all analytical frameworks meet regulatory, privacy, and risk-control standards, designing proactive controls to close potential gaps.

To excel in the American Express Analyst – Data Analytics position, you’ll need both technical expertise and business acumen. The ideal candidate will have:

• A Master’s degree or MBA in a quantitative discipline such as Finance, Engineering, Mathematics, Computer Science, or Economics.
• 0–3 years of experience in analytics roles supporting risk, marketing, or digital products.
• Strong programming abilities, with knowledge of Big Data tools being a plus.
• Proven problem-solving and decision-making skills, with the ability to work independently.
• Experience in working within matrix organizations and collaborating with cross-functional teams.

The International Operational Excellence team plays a critical role in risk management, regulatory compliance, and strategic growth for American Express’ international operations. By providing data-backed insights, this role helps optimize campaigns, improve customer targeting, and ensure sustainable growth for the International Card Services division.

For example, when launching a cross-border payment solution, the Analyst’s targeting framework might determine which customer segments will benefit most, leading to higher adoption rates and reduced acquisition costs.

American Express invests heavily in the professional development of its employees. As part of the analytics team, you’ll have access to:

• On-the-job learning through collaboration with global teams.
• Leadership training and mentorship programs.
• Opportunities to move into senior analytics, strategy, or leadership roles.
• Access to advanced data science and AI tools to expand your technical skills.

American Express offers a comprehensive benefits package to support your physical, mental, and financial well-being. Depending on location, you may receive:

• Competitive base salary plus performance-based bonuses.
• Retirement savings and financial wellness programs.
• Comprehensive medical, dental, and vision coverage.
• Flexible work arrangements with hybrid, onsite, or remote options.
• Paid parental leave and caregiving support.
• Access to on-site wellness centers and mental health resources.

American Express champions diversity, inclusion, and equal opportunity. The company values unique perspectives and encourages employees to bring their full selves to work. Collaboration is central—you’ll often work with colleagues across continents, time zones, and cultures.

The company also promotes a hybrid work model, giving you flexibility to balance in-office collaboration with focused remote work.

If you’re ready to bring your analytical expertise to a role where your work will have a global business impact, you can apply directly through the official career portal:

Apply Now:

1. What is the main focus of this role?
The role centers on using data analytics to design and optimize marketing and lending strategies for American Express’ international markets.

2. Do I need prior experience in the financial industry?
Not necessarily, but a background in analytics for risk, marketing, or digital products is highly valued.

3. What technical skills will help me succeed?
Proficiency in SQL, Python, and Big Data tools will give you a strong advantage.

4. Is remote work an option?
The role follows a hybrid model, combining in-office and remote work, depending on business needs.

5. What career paths can this role lead to?
Possible progressions include senior analyst, analytics manager, data science specialist, or strategy consultant roles.

6. How important is compliance knowledge?
Very important—since this role involves sensitive customer and regulatory data, understanding compliance frameworks is essential.

7. Is there scope for international collaboration?
Yes, you’ll work with teams across 27+ markets, making it a highly global role.